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| |  | | Barloworld Handling’s service department is geared to offer customers service and technical support 24 hours a day, seven days a week, responding to call outs in an average time of 4 hours.
The team of technicians working for Barloworld Handling across the country is coordinated by the centralised Call Centre, situated at the head office in Boksburg, which despatches the most qualified technician for the job to a customer’s site via cell phone as soon as a call is logged. | | | | Four regional service managers: | - One in Gauteng and Freestate region,
- One in Kwazulu Natal, and
- One in the Cape
- One in Eastern Cape
| | In addition, 22 Area Service Managers oversee the smooth and efficient running of the service department in these regions, as well as in neighbouring states Lesotho and Swaziland. | | | The technicians’ vans are fully equipped with the stock necessary for the number of units for which they are accountable. | | |
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